Marketing Cloud Extend:
WhatsApp Journey Builder Integration

Connect with your WhatsApp for business customers directly from Journey Builder thanks to this customized integration.

Typical timeline: 3-4 weeks.

Features:

• Send personalized messages utilizing the power of the Twilio API for WhatsApp and Journey Builder
• Reply to specific keyword triggers utilizing Salesforce Marketing Cloud and WhatsApp
• Store responses directly in Marketing Cloud to activate conversational messaging
• Store campaign level information to build customized reporting